Administration & Billing

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Practice Administrator

Jim Wallach, M.P.A.
Jim Wallach
I received my undergraduate degree from the University of Connecticut and my master’s degree in public administration, with a concentration in healthcare management, from the University of New Haven. I have over 15 years of experience in the healthcare field and deliver talks on and serve as a consultant in healthcare management. I’m an active member of the Association of Otolaryngology Administrators and serve as their state representative for Connecticut.

The doctors, audiologists, and support staff here at Ear Nose & Throat Medical and Surgical Group, LLC, are committed to providing our patients with the best care possible. As the administrator, I welcome your feedback. Please feel free to email me at

Warm Regards,

*IMPORTANT: Please DO NOT email medical questions, as you should contact your doctor during normal business hours or leave a message with our answering service after hours.

Dear Patients,

Welcome to Ear Nose & Throat Medical and Surgical Group, LLC, and thank you for choosing us to provide your care. To clarify any questions, the following information may be helpful:

  • Before your first appointment, please ask your primary care physician to provide you with any pertinent information about your condition. This will include x-rays, CAT scans, lab tests, hearing evaluations, or any other information regarding treatments. Please bring this information with you at the time of your first visit.
We also ask that you contact our billing department at (phone) 203-234-2119 or (fax) 203-239-3047 prior to your first visit. A member of our staff will verify your insurance eligibility and help answer your questions.

  • If your insurance plan requires a referral from your primary care physician, please have your doctor provide our office with this referral prior to your first visit. Unfortunately, these types of insurance plans will not pay for your care unless we have an active referral on file. You may wish to check with your insurance company prior to your visit to be sure that a referral has been issued.
Thank you for your cooperation. We look forward to meeting you in the near future.